Yesterday I bought a product on the Xbox.com retailer which was a digital bundle for five video games. I paid in full. The pre-purchase affirmation confirmed the 5 video games.
A number of hours later, the product I bought was faraway from the shop (hyperlink exhibits an error). The sport was faraway from my library.
However essentially the most vital side is – Microsoft scrubbed a proof of buy transaction receipt with out my consent to change the contents of a purchase order I had made with them. This implies they’ve eliminated my capacity to show that I paid for this and what I’ve obtained has been taken from me.
Is that this a standard apply for Microsoft? Is that this even authorized to change a proof of buy and fee receipt hours later with out my consent to cover my capacity to show I personal a title they’ve eliminated?
I checked in with different people who bought this merchandise they usually additionally had their receipts altered by Microsoft on their Microsoft Accounts to take away any point out of the sport being included within the buy.
The product in query is known as "Escape Room Mega Bundle" and the hyperlink was
It contained 5 video games, 1 of which has been faraway from all transaction receipts hours after contractual buy.
(eliminated)
The picture hooked up is my now-altered transaction receipt and proof of buy that now not exhibits a recreation included that was marketed as such and used to point out earlier than the alteration.
I perceive I’m able to request a refund, however I'm extra involved concerning the apply of Microsoft altering transaction receipts of consumers with none notification or communication hours after fee and hours after the manufacturing of the receipt.
And to be clear, there was no financial compensation utilized on the time of modifying my receipt.
submitted by /u/planchetflaw [comments]
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