I haven’t slept in 24 hours, I’ve been gathering data on my account. Searched by means of emails courting again 13 years to search out data for microsoft that will support in my account restoration. I simply spent 40 minutes on the telephone with help pleading to speak to a supervisor or supervisor that will have some energy in my account being recovered. After offering card numbers, transaction historical past, and the date of the account being compromised. Xbox help in the end completely suspended my account with out the choice of an account switch because of unauthorized entry. I don’t suppose there’s anyone who’s going to have the ability to assist me, and if there’s they are going to by no means see these posts or have the ability to hear my voice. I’ve been completely caught in a backside stage customer support loop with a case quantity that has acquired a special model of the one above 4 occasions. Someone on the market is ready to assist me however they received’t hear the voice of 12 12 months outdated me who first created my account and shared so many recollections with mates and since deceased members of the family over that point. My coronary heart is damaged as i sort this. The final a part of the e-mail is what hurts probably the most.. “right here’s a hyperlink to create a brand new account” …. let me simply create a brand new childhood microsoft i’ll get proper on that.
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