Three years after Xbox and CD Projekt Crimson partnered to launch a restricted version, Cyberpunk 2077-themed Xbox One X console, a lot of those that purchased it are starting to remorse the acquisition. Why? As a result of they’re nonetheless ready, years later, for any data in any respect concerning a refund for the latest Cyberpunk 2077 DLC launch: Phantom Liberty, which was initially imagined to be within the bundle.
Again in 2020, CD Projekt Crimson and Xbox partnered to supply a restricted version, Cyberpunk 2077-themed Xbox One X console on the market. The $400, 1TB console got here with a Cyberpunk-themed controller, a digital copy of Cyberpunk 2077, a one-month Xbox Sport Go Final trial, and was promised to additionally embrace the “future first enlargement launch” per a Finest Purchase itemizing. Supposedly solely 45,000 have been manufactured; it was the final restricted version Xbox One X model to be launched.
Nonetheless, in 2022, CD Projekt introduced that it was concluding growth on the Xbox One and PS4 variations of Cyberpunk 2077, and that Phantom Liberty wouldn’t be launched on these platforms. In a weblog publish, the studio promised that those that had bought the restricted version console could be reimbursed with Microsoft retailer credit for a portion of their buy to make up for the lacking DLC. Nonetheless, one 12 months later and with the DLC out on this planet, these console homeowners are nonetheless questioning the place the reimbursement is.
A number of Reddit and X (previously Twitter) posts over the previous few days, weeks, and months have expressed confusion as to the standing of those refunds. A number of people claimed they’d gone to buyer assist for each Microsoft and CD Projekt, however stated that either side gave the impression to be washing their fingers of the state of affairs by redirecting them to the opposite firm for help. And whereas many customers have rightfully identified that the DLC was nonetheless awarded to the Xbox account connected to the console and thus could be accessible on a Sequence S or X console, that does not do a lot good for anybody who does not have a Sequence S or X to start with.
IGN reached out to CD Projekt for remark, and was advised that Microsoft could be reaching out to prospects who bought the restricted version console “quickly,” however obtained no additional particulars. We have additionally reached out to Microsoft for extra readability, and can replace upon listening to again.
It’s too unhealthy that Phantom Liberty by no means made it to the final technology, as a result of in accordance with our reviewer, it is fairly good – a 9/10 that “completes an immense turnaround for CD Projekt Crimson’s future RPG.”
Rebekah Valentine is a senior reporter for IGN. Acquired a narrative tip? Ship it to rvalentine@ign.com.